Last Updated: September 16, 2026
At Retro Fashion, we work to process and dispatch orders as quickly as possible. Please read our Shipping Policy carefully before placing your order.
1. Shipping Availability
We currently offer delivery across India through our available shipping and courier partners.
Delivery availability may vary depending on the customer’s location and courier service coverage.
2. Order Processing
After your order is successfully placed, we process and prepare it for dispatch.
Orders are generally processed and dispatched within a reasonable timeframe after confirmation. Processing time may vary during:
- Sales and promotional periods
- Holidays
- High-volume order periods
- Unforeseen operational circumstances
Customers will receive relevant order or shipping updates where applicable.
3. Delivery Time
The estimated delivery time is 5–7 business days after dispatch.
Delivery times are estimates and may vary depending on:
- Customer’s location
- Courier service
- Weather conditions
- Public holidays
- Transportation delays
- Remote-area delivery
- Unforeseen circumstances
The estimated delivery period is therefore not a guaranteed delivery date.
4. Cash on Delivery
Cash on Delivery (COD) is available for eligible orders and locations.
COD availability may depend on the delivery location and courier service coverage.
5. Incorrect Shipping Information
Customers are responsible for providing accurate delivery information at checkout.
This includes:
- Full name
- Correct mobile number
- Complete delivery address
- PIN code
- Any other information required for successful delivery
Retro Fashion is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
If additional shipping charges arise because incorrect information was provided, the customer may be responsible for those charges.
6. Delayed or Failed Delivery
Courier delays can occur due to circumstances outside our control.
If your order is delayed, please contact us so that we can assist in checking the latest available shipping information.
If a delivery attempt fails because the customer is unavailable, provides an incorrect address, or refuses/does not accept the package, additional courier charges or other consequences may apply depending on the circumstances.
7. Damaged Package
If your package appears damaged at the time of delivery, please record the condition of the package before opening it.
An unboxing video is required for any claim relating to a damaged, defective, or incorrect product.
The video should continuously show the package from before opening through the complete unboxing process.
This helps us verify the condition of the shipment and investigate the claim with the relevant courier or service provider.
8. Shipping Charges
Applicable shipping charges, if any, will be displayed during the ordering or checkout process.
Shipping charges may vary depending on the delivery location, order conditions, or applicable promotional offers.
9. No Return or Exchange
Retro Fashion currently follows a no-return and no-exchange policy.
For details regarding damaged, defective, or incorrect products, please refer to our Return & Exchange Policy.
10. Contact Us
For shipping-related questions or assistance with an order, contact us:
Retro Fashion
Location: Surat, Gujarat, India
Phone / WhatsApp: 8160467692
Email: retrofashion77@gmail.com