RETRO FASHION

Frequently Asked Questions

Everything you need to know about orders, delivery, payments and our products.

Orders are generally delivered within 5–7 business days after dispatch. Delivery time may vary depending on your location, courier service and other circumstances.
Yes. Cash on Delivery (COD) is available for eligible orders and locations.
No. Retro Fashion currently follows a no-return policy. Please review the product details carefully before placing your order.
No. We currently do not offer product exchanges for size, colour, design, model or change of preference.
Retro Fashion follows a no-refund policy for confirmed and delivered orders.
Contact us as soon as possible after delivery. Any damaged, defective or incorrect-product claim is subject to verification by Retro Fashion.
Yes. A continuous and clear unboxing video is mandatory for claims involving damaged, defective or incorrect products. The video should show the package before opening, the complete opening process and the product received.
Delivery usually takes 5–7 business days after dispatch. However, courier delays, weather, holidays and other unforeseen circumstances may affect delivery times.
Please contact us as soon as possible if you need assistance with an order. Once an order has been processed or dispatched, cancellation may not be possible.
You can contact us through WhatsApp / Phone: 8160467692 or email us at retrofashion77@gmail.com.

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